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감정노동 : 고객 행복과 직원 만족의 비결

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Author(s)
John H. BatchelorGerald F. BurchRonald H. Humphrey
Issued Date
2011-05-15
Publisher
한국노동연구원
ISSN
1599-8355
Citation Title
국제노동브리프
Citation Volume
Vol.9
Citation Number
No.5
Citation Date
2011
Citation Start Page
4
Citation End Page
15
Type(local)
Article(Series)
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